Marketing is like conversing with someone and building a relationship with them. Social media marketing, through that lens, is like casual conversation or small talk. It might seem silly or insignificant at the time, but those conversations build friendships.

Mindset and approach are crucial elements of any successful social media strategy. However, doing social media well as a business isn’t just about following all the best practices, being consistent, and posting promotional offers. While those things are still important, they won’t make your social media a valuable marketing tool.